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Contact Us
*Important: Please include policy number and insured’s first and last name in the subject line. Also include your claim number, if one has been assigned.
Claims Inquiries: myclaim@21st.com
Customer Service: 1-877-401-8181
Start a Quote: 1-877-310-5687
Claims: 1-888-244-6163
Customer Service: 1-877-401-8181
Start a Quote: 1-877-310-5687
Claims: 1-888-244-6163
Payments sent by regular mail
California customers please send payments to this address:
21st Century Insurance Payment Center
4722
P.O. BOX 894722
LOS ANGELES, CA 90189-4722
For customers in all other states,
please send payments to this address:
Insurance Payment Processing Center
P.O. BOX 7247-0302
Philadelphia, PA 19170-0302
Payments sent by overnight mail:
21st Century Insurance
Billing Specialist Unit
3 Beaver Valley Road - 4th Floor
Wilmington, DE 19803
Policy correspondence by
regular mail:
21st Century Insurance
PO Box 15510
Wilmington, DE 19886-9252
Policy correspondence by overnight mail:
Overnight - Correspondence
21st Century Insurance
3 Beaver Valley Road- 4th Floor
Wilmington, DE 19803
Claims - Centralized mailing address:
National Document Center
Email:
claimsdocuments@farmersinsurance.com
PO Box 268994
Oklahoma City, OK 73126-8994
Fax: 877-217-1389
Claims - Medical/PIP documents
involving FL, NJ, NY:
PO Box 268995
Oklahoma City, OK 73126-8995
Claims - Medical/PIP documents
involving all other states:
PO Box 268993
Oklahoma City, OK 73126-8993
Corporate Headquarters:
21st Century Insurance
3 Beaver Valley Road
Wilmington, DE 19803
California Residents: 1-800-842-3057
Non-California Residents: 1-866-447-2611
Claims: 1-877-217-1389
California Residents: 1-800-842-3057
Non-California Residents: 1-866-447-2611
Claims: 1-877-217-1389