Email us your questions or concerns*
California Residents: service@21st.com
Residents of all Other States: customer.service@21st.com
Important: Please include your first name, last name, and policy number in the subject line.
For claims submission: myclaim@21st.com
Important: Please include your first name, last name, and policy number in the subject line.
Phone
Contact our customer service, start a quote or file a claim.
Customer Service: 1-877-401-8181
Monday - Friday: 7:00am - 7:00pm PDT
Saturday: 7:00am - 6:00pm PDT
Start a Quote: 1-877-310-5687
Monday - Friday: 8:00am - 8:00pm PDT
Saturday: 8:00am - 6:00pm PDT
Claims: 1-888-244-6163
Customer Service: 1-877-401-8181
Monday - Friday: 7:00am - 7:00pm PDT
Saturday: 7:00am - 6:00pm PDT
Start a Quote: 1-877-310-5687
Monday - Friday: 8:00am - 8:00pm PDT
Saturday: 8:00am - 6:00pm PDT
Claims: 1-888-244-6163
Mail payments, policy documents, or claims information.
Payments
Payments sent by regular mail
California customers please send payments to this address:
21st Century Insurance Payment Center
4722
P.O. BOX 894722
LOS ANGELES, CA 90189-4722
For customers in all other states,
please send payments to this address:
Insurance Payment Processing Center
P.O. BOX 7247-0302
Philadelphia, PA 19170-0302
Payments sent by overnight mail:
21st Century Insurance
Billing Specialist Unit
3 Beaver Valley Road - 4th Floor
Wilmington, DE 19803
Policy Correspondence
Policy correspondence by
regular mail:
21st Century Insurance
PO Box 15510
Wilmington, DE 19886-9252
Policy correspondence by overnight mail:
Overnight - Correspondence
21st Century Insurance
3 Beaver Valley Road- 4th Floor
Wilmington, DE 19803
Claims
Claims - Centralized mailing address:
National Document Center
Email:
claimsdocuments@farmersinsurance.com
PO Box 268994
Oklahoma City, OK 73126-8994
Fax: 877-217-1389
Claims - Medical/PIP documents
involving FL, NJ, NY:
PO Box 268995
Oklahoma City, OK 73126-8995
Claims - Medical/PIP documents
involving all other states:
PO Box 268993
Oklahoma City, OK 73126-8993
General Inquiries
Corporate Headquarters:
21st Century Insurance
3 Beaver Valley Road
Wilmington, DE 19803
Fax
Send us documents directly over fax
California Residents: 1-800-842-3057
Non-California Residents: 1-866-447-2611
Claims: 1-877-217-1389
California Residents: 1-800-842-3057
Non-California Residents: 1-866-447-2611
Claims: 1-877-217-1389